Shipping policy
Thank you for shopping with Wildwood Pages! All orders are shipped from Far North Queensland, Australia using Australia Post. Please read the details below for information about how we process and ship your order.
📦 Processing Time
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Orders are processed within 3–5 business days after payment is received.
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You will receive a confirmation email with tracking details once your order has been shipped.
🚚 Shipping Options & Rates (Australia Only)
We currently ship within Australia only.
| Shipping Method | Cost | Includes Tracking |
|---|---|---|
| Standard Shipping | $10 | ✅ Yes |
| Express Shipping | $15 | ✅ Yes |
| Orders over $60 | FREE Standard Shipping | ✅ Yes |
📬 Delivery Estimates
We do not guarantee delivery timeframes, as they depend on Australia Post and your location. If you need your order sooner, we recommend choosing Express Shipping at checkout.
📮 Lost, Delayed, or Damaged Orders
Once your parcel has been handed over to Australia Post, we are no longer in direct control of delivery. However, we’ll do our best to assist you.
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Damaged Orders: Please email us at hello@wildwoodpages.com.au within 24 hours of receiving your package, including photos of the damage and packaging.
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Lost or Delayed Orders: Get in touch as soon as possible at hello@wildwoodpages.com.au, and we’ll work with Australia Post to help locate your parcel.
If you have any questions about your order or shipping options, feel free to reach out at hello@wildwoodpages.com.au — we're here to help!